Betting at EB99 should be fun — not stressful or worrying. We want you to stay in control at all times, which is why we've built a set of tools to help you play safely and responsibly.
EB99 focuses on these areas to keep your betting experience safe and enjoyable
Decide how much you're willing to spend before you start betting — and stick to it. Setting a deposit limit on EB99 means you simply can't exceed it, which protects you in moments of impulse.
Budget ControlProlonged play dulls your judgment. EB99's session reminder feature periodically notifies you of how long you've been playing.
Time LimitsBetting never works as a way to recover losses. If you find yourself playing just to win back money you have already lost, that is a warning sign. Take a break.
A Healthy MindsetIf you'd like to take a break for a while or step away permanently, activate self-exclusion. This feature is free and takes effect immediately.
Instant EffectEB99 strictly enforces an 18+ policy. Age verification is required at account registration. If you share your device with family members, always log out when you're done.
18+ OnlyEB99's support team is always ready to talk about responsible gaming. Reach out in Bangla — you'll be helped without any judgment.
Non-Judgmental SupportThese tools can be activated at any time from your account settings or through support
Set a maximum deposit limit on a daily, weekly, or monthly basis. Once set, lowering your limit takes effect immediately — but raising it requires a 24-hour cooling period, so impulsive decisions are kept in check.
Set a maximum duration for each gaming session. When the time is up, EB99 will alert you and can automatically end the session.
Take a temporary break from 1 day up to 6 weeks. During this period, you won't be able to log in to your account. Access is restored automatically once the period ends.
Exclude yourself from your account for 6 months, 1 year, or permanently. Any attempt to open a new account during an active self-exclusion period will not be accepted.
If you'd rather not see bonus or promotional offers, turn on this setting. It helps you stay away from tempting promotions.
View a full breakdown of your monthly deposits, withdrawals, and playing time. Being aware of your own habits is the first step toward responsible gaming.
If you notice any of the signs below in yourself, take them seriously
It's hard to tell from the outside when betting has become a problem. Many people don't even realise their gambling habits are slipping out of control. EB99 wants every member to stay informed. Ask yourself the questions below — if you answer "Yes" to several of them, pause and seek help.
Experiencing these signs does not mean you are weak or a failure — this is a problem that can happen to anyone. What matters most is seeking help in time.
EB99's support team is trained in responsible gambling. If you feel things are getting out of hand, reach out via live chat — we can activate self-exclusion immediately and offer guidance based on your situation. No judgment, no shame.
Get Help Now: Reach out via EB99's live chat or email us at support@eb99.best. We speak Bengali and we're available 24/7.
Remember — acknowledging the problem is the bravest thing you can do. Many people have been through this and found their way back to a normal life.
Answer these questions honestly — no one is watching
Protect yourself in just a few simple steps
Log in to your account with your mobile number and password. If you're new, please register first.
Click on the profile icon and navigate to the "Safe Play" or "Responsible Gaming" section.
Deposit limit, session time, cooling-off period, or self-exclusion — choose whichever you need.
Set your preferred amount or time limit and confirm. Any reduction in limits takes effect immediately.
If you have trouble with the settings or want to self-exclude directly, reach out via Live Chat — you'll get help right away.
EB99 believes everyone's online betting experience should be enjoyable, controlled, and stress-free. Many people in Bangladesh are joining an online betting platform for the first time — so building the right habits from the start really matters. A little awareness and a few simple rules are all it takes to keep betting a positive experience.
Responsible gaming doesn't mean playing less — it means playing smart. Knowing your budget, playing within your means, and knowing when to stop: these three habits keep betting fun, every time.
Many people believe that only those with "weak willpower" develop a betting addiction. That's simply not true. Betting addiction is a mental health condition that can affect anyone, regardless of age or profession. The dopamine rush and the "just one more" mindset can gradually draw in even the most clear-headed person.
Problem gambling usually starts in a very innocent way — playing a little longer, betting a little more. But gradually it becomes a habit, and before long it's hard to keep under control. That's why setting limits from the very beginning is the most effective approach.
The people closest to you can often tell something is wrong before you realize it yourself. If you think someone you care about is betting too much, try talking to them with empathy rather than criticism. EB99's support team can also help family members — offering advice on how to approach the conversation and what steps to take.
If you're worried about someone close to you, contact EB99 support. We're here to help guide you in the right direction too.
Age verification is mandatory when registering at EB99. However, adults in the household also have a responsibility to act. If you are logged into EB99 on a shared phone or device, always log out after use. Enable a PIN or biometric lock to prevent minors from accessing the app. Responsible guardianship starts with these small but important precautions.
EB99's commitment to responsible gambling isn't just words — it's reflected in every feature and every policy. We want you to stay happy and healthy for the long term. A happy, in-control member is the best kind of member for EB99.
These commitments are reflected in every decision and policy we make
Age and identity verification is mandatory at registration and withdrawal. We have a zero-tolerance policy when it comes to minors.
EB99 never promotes exaggerated winning stories or misleading bonus advertisements. The terms of every offer are clearly stated.
If our system detects unusual betting patterns, our support team will reach out to the member directly.
Speaking up about a problem brings no judgment, no criticism — just support. That's part of who we are.
Anyone who self-excludes will never be contacted with bonuses or promotions to lure them back.
We're continuously improving our responsible gambling tools. Your feedback means a lot to us.
All of EB99's responsible gaming tools are right at your fingertips. Register now and start your journey on Bangladesh's safest and most trusted betting platform.