EB99 Terms & Conditions — Complete Platform Usage Guidelines

By accessing the eb99 platform, creating an account, or using any of our services, you are deemed to have fully accepted these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using this platform.

Eb99 reserves the right to update these Terms & Conditions at any time. Members will be notified via the platform, and the date of the update will be displayed. Continued use of the platform following any changes constitutes acceptance of the revised terms.

To open an account with EB99, the following conditions must be met:

• You must be at least 18 years of age. Registering with a false date of birth is strictly prohibited.
• Each individual may register only one account. Creating multiple accounts using the same national ID, phone number, or payment method is strictly prohibited.
• All information provided at the time of registration must be accurate and up to date. Providing false information may result in account termination.
• EB99 may request identity verification documents at any time. Failure to submit the required documents within the specified period may result in a temporary account suspension.
• Registrations from countries where online gaming is legally prohibited will not be accepted. It is each member's own responsibility to comply with the laws of their country.

It is the member's responsibility to keep their account password secure after registration. Passwords should never be shared with anyone. If you notice any suspicious activity on your account, contact eb99 Support immediately.

Deposit Terms

Deposits at eb99 can be made via bKash, Nagad, Rocket, bank transfer, and approved crypto channels. All deposits must be made from a payment method registered in the member's own name — third-party account deposits are not permitted.

Withdrawal Terms

Withdrawals must be made using the same payment method used for the deposit. Account verification must be completed before any withdrawal can be processed. All applicable wagering requirements must be met before bonus funds can be withdrawn.

• Minimum withdrawal amount is ৳500.
• Most withdrawals are processed within 15 minutes to 4 hours.
• First-time withdrawals may be subject to additional verification.
• Failure to provide required verification documents may result in withdrawal delays.
• eb99 reserves the right to review any withdrawal request for fraud prevention purposes.

All bonus and promotional offers on eb99 are subject to specific terms and conditions. Members are advised to read the relevant terms carefully before accepting any bonus.

• Each bonus carries a specific wagering requirement that must be fulfilled before the bonus can be withdrawn.
• The welcome bonus is available to first-time registered members only, and each member may claim it once.
• Rules on having multiple bonuses active at the same time are specified in the individual terms of each offer.
• If bonus abuse or bonus arbitrage is detected, the bonus will be forfeited and the account will be subject to review.
• eb99 reserves the right to modify or cancel any bonus or promotion without prior notice.
• An active and verified account is required to participate in any promotion.

Bet processing for Sports Betting, Live Casino, slots, and other games on eb99 is governed by specific rules.

Sports Betting

• Once a bet is confirmed, changes or cancellations are generally not possible.
• If a bet is accepted due to a technical error and the odds are proven to have been incorrect, eb99 reserves the right to void that bet.
• If a match is abandoned or cancelled, stakes are generally refunded; however, terms may vary depending on the specific market.
• In live betting, any bet accepted after an event has concluded will be considered void.

Casino & Other Games

• All game outcomes are determined by an RNG (Random Number Generator) and are audited to international standards.
• If a game is interrupted mid-session due to a technical issue with the game software, EB99 will handle the situation in accordance with its established policy.
• The RTP and rules for each game are available within the game interface or on the relevant page.

The following activities are strictly prohibited on the EB99 platform. Violations may result in account closure, balance forfeiture, and legal action where necessary.

• Creating multiple accounts or registering using a third party's identity.
• Using bots, scripts, or automated systems to place bets or play games.
• Bonus abuse — systematically exploiting calculation loopholes to claim bonuses.
• Using the platform for money laundering or any other illegal financial activity.
• Selling, renting, or allowing another person to use your account.
• Unauthorised collection or use of user data.
• Any attempt to compromise the security of the platform.

EB99 reserves the right to temporarily suspend or permanently close any member's account at any time for reasonable cause. This typically applies in the following situations:

• Where clear evidence of a terms violation has been found.
• Failure to provide the required documents for identity verification.
• To action a self-exclusion at the member's own request.
• During an investigation into suspected fraud or security concerns.
• If a member is found to be underage.

Upon account closure, any valid balance (excluding bonuses) will generally be returned through the standard process, unless a legal obligation prevents this. Members may appeal an account closure decision by contacting Support.

EB99 is committed to protecting the personal information of its members. Your data will never be sold or rented to any third party. For full details on how your information is used, please visit our Privacy Policy page.

• All personal data and transactions are protected by 256-bit SSL encryption.
• Your information is used solely for service delivery, verification, and compliance with applicable laws.
• Members may request to view or correct the personal information we hold about them.
• Even after account closure, certain data may be retained for a legally required period.

Eb99 believes betting should be entertaining, not stressful. We support responsible gambling and offer members the following tools:

• Set daily, weekly, and monthly deposit limits at your convenience.
• Option to activate a cooling-off period for a set duration.
• Permanent or temporary self-exclusion options.
• Session reminders and loss alert notifications.
• If signs of problematic gambling are identified, the support team may reach out to the member directly.

For more details, visit our Responsible Gambling page.

Eb99 may update these Terms & Conditions at any time. Members will be notified of significant changes via email or an on-platform notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.

If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full effect. Disputes will be addressed through the licensing authority of EB99's service provider.

If you have any questions about these terms, please contact our support team — we're ready to answer all your questions.